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22-year-old Kawaguchi Ryoko is joining the working world as a concierge at the famous Tokyo Quincy Hotel. She's working under the famous chief concierge Mogami Hai, who is an expert at knowing or figuring out exactly what customers need. Ryoko is eager to become a fantastic concierge herself, and help the lives of everyone who stays at the Quincy Hotel run more smoothly! [tethysdust]