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Retail Customer Service Horror Stories

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Member


15 years ago
Posts: 774

We were all teens once if not still teens.
You HAD to have a job to support your habit. (Manga and Anime)
So the odds are high you've had to work in customer service:
Restaurants, Department stores, Clothing Stores, Malls, ect.

So what is your horror story with a customer?
Because everyone has ONE.

I have quite a few (I recently got ten complaints in two weeks and I only worked Fri, Sat, and Sun. Manager was not impressed.)

Here is the best:

So I work at a Party Store that is the Canadian equivalent to Party City in the States.
My job is to blow up balloons.
This entails working with indecisive, idiotic, stressed out middle aged moms. (It sucks)

Edit: I'll make it shorter

Some lady came to pick up her order 4 hours earlier and flipped her shiet when I said she had to wait.

Lady: "I'M GONNA JUMP OVER THIS COUNTER AND KICK THE bleeping SHIT OUT OF THIS C*NT" (Convo lady had with my manager in front of me)

Best part of the story: She was picking up balloons for her 4 year old daughter (not present at the time)


... Last edited by Kitteh_13 15 years ago
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Namehage
Member


15 years ago
Posts: 1619

If anyone is looking for a time-waster in this arena: www.clientcopia.com

It started out as strictly IT industry issues, but it's branched into most all retail situations.

One of my favorite stories is about the graphic designer who was working on a marketing item for the first "Kill Bill" movie - specifically regarding the name of Buck's truck (which I won't repeat, since it's not safe for work). One of the directors thought it was a sick joke and laid into the employee (the one who posted the story) and the client, until he finally realized that it was a LEGITIMATE marketing campaign for the movie.

[url]http://www.clientcopia.com/quotes.php?id=336[/url]


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If you've ever thought or said "Nice Guys finish last" and really meant it, then you should probably read this LJ post by DivaLion. It's incredibly insightful whether you're male or female.

From a bumper sticker I like:
"If you're gonna ride my ass, at least pull my hair."

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Oxymoronic
Member


15 years ago
Posts: 776

Last summer, I worked at a daycare and one of the mom's was insane. One day, I ended up having to put her kid in time-out because he kept threatening to hit/kick another student despite multiple warnings. She left reading the activities sheet for the day and came storming back in two minutes later.
At one point, she said "Just because his hand is back or his leg is up, that means he's going to kick the other kid?"
The way he had it up, duh.


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I am a breath of insanity in a world of chaos.

Me: Performing Random Acts of Klutziness for over 30 years.

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chasing oblivion
Member


15 years ago
Posts: 1366

I HAVE NONE. I've worked in the fields off and on since I was 15 til I was 18. Then I worked full time there. I have a lot of awesome useless skills thoughAmazingly enough, I don't have any stories of disturbing accidents either. The people I worked with knew what they were doing and didn't dick around.


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Sarcasm just doesn't work over the internet.

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